Pythian Sound Lab – Privacy Policy

1. Overview

Pythian Sound Lab respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit or use this website.

By using this site, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

✔ Personal Information

  • Name

  • Email address

  • Contact details submitted through forms

✔ Project Information

  • Details related to custom music requests

  • Preferences, references, and creative direction

✔ Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data (via analytics tools)

3. How We Use Your Information

Your information is used to:

  • Process and manage your orders

  • Communicate regarding your project

  • Deliver completed music files

  • Improve website functionality and user experience

  • Respond to inquiries and support requests

4. Email Communication

By submitting your information, you agree that we may contact you regarding:

  • Your order

  • Project updates

  • Support or inquiries

We do not send spam or sell your contact information.

5. Data Protection

We take reasonable measures to protect your information, including:

  • Secure website hosting

  • Limited access to personal data

  • Use of trusted third-party services for payments and analytics

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Payments

All payments are processed through secure third-party providers (e.g., Stripe or Gumroad).

We do not store your payment details such as credit card information.

7. Cookies & Analytics

This website may use cookies and analytics tools to:

  • Understand user behavior

  • Improve site performance

  • Enhance user experience

You can disable cookies through your browser settings if desired.

8. Third-Party Services

We may use third-party services for:

  • Payment processing

  • Website analytics

  • Audio hosting or streaming

These services have their own privacy policies, and we are not responsible for their practices.

9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your data (where applicable)

To make a request, please contact us through the website.

10. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may only be shared when necessary to:

  • Complete your order

  • Comply with legal obligations

11. Changes to This Policy

This Privacy Policy may be updated at any time. Continued use of the website indicates acceptance of any changes.

12. Contact

If you have any questions about this Privacy Policy, please contact us through the Contact page on this website.